Notices and Returns

Here’s a clear, customer-friendly Return and Refund Policy for your Dropzios website, written in professional eCommerce style 👇

🔄 Return & Refund Policy

At Dropzios, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help!

🛍️ Returns

  • You can request a return within 7 days of receiving your order.

  • The item must be unused, in its original packaging, and in the same condition as you received it.

  • To start a return, please contact us at support@dropzios.com with your order ID and reason for return.

  • Once approved, you’ll receive instructions on how and where to send your item.

💰 Refunds

  • After we receive and inspect your returned item, we’ll notify you about the status of your refund.

  • If approved, your refund will be processed to your original payment method within 5–7 business days.

  • Please note: shipping charges are non-refundable.

⚠️ Non-Returnable Items

Certain products can’t be returned, such as:

  • Personal care or hygiene products

  • Opened or used items

  • Customized or made-to-order products

🔁 Exchanges

If you received a defective or damaged item, please contact us immediately at support@dropzios.com. We’ll send a replacement at no extra cost after verification.

📩 Need Help?

For any questions about returns or refunds, reach out to us at:
📧 support@dropzios.com
We’ll be happy to assist you promptly.